Returns & Exchanges
At Hajj Safe, we want you to be completely satisfied with your purchase for your sacred journey. If your ihram or travel accessories aren't quite right, you can return or exchange them within 30 days of receipt provided they are unworn and in original packaging.
Initiate Your Request
Log in to your account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Package Your Items
Carefully place the items in their original packaging, ensuring all tags are attached and the products are in their original, hygienic condition.
Ship to Hajj Safe
Affix the provided shipping label or use a tracked courier service to send your package to our returns center at the address provided in your confirmation email.
Receive Refund or Exchange
Once our team inspects the returned items, we will process your refund to the original payment method or dispatch your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing